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About Us

Fastship- As the name itself defines we deliver the package fast and at the earliest. The strength to make it possible is just about having well versed experienced Operations Team including the rider which is the base of any delivery company. The Operation Team knows how every step is important to complete the cycle of any parcel from its pickup to get delivered.

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Privacy Policy

  1. Who We Are

Fast Ship is a UAE-based global logistics provider offering freight, warehousing, last-mile delivery, e-commerce fulfilment, customs, and related services.

  1. Principles & Regulatory Compliance

We uphold lawful, fair, transparent processing in all activities, in alignment with the UAE’s PDPL. We embed data protection by design and by default, perform regular risk assessments, and conduct audit and governance reviews. In case of data breaches, we notify both regulatory authorities and affected individuals promptly.

  1. Data Collection

Personal & Business Data

  • Contact details, shipping orders, billing info, and customs documentation.
  • Comments, reviews, uploads (with a note on avoiding EXIF/GPS data).
  • Technical metadata: IP, browser, cookies, device IDs.
  • Transactional logistics data, including tracking and delivery history.
  1. Purposes & Legal Basis
  • Service Execution: To process shipments, customs, and e-commerce tasks.
  • Communication: Shipment updates, support interactions, marketing (with consent).
  • Platform Operations: Authentication, analytics, optimisation.
  • Compliance: With customs, PDPL, tax, and fraud detection.
  • Legal basis: Consent, contractual necessity, legal obligation, legitimate interests.
  1. Cookies & Tracking Technologies

Used for personalisation, analytics, and account security. Cookie controls are available through browser settings, but may impact functionality.

  1. Embedded & Third-Party Content

Embedded media behaves like visiting the third-party site directly. These entities may collect personal data. We recommend reviewing their privacy policies.

  1. Data Sharing

Shared only with:

  • Trusted logistics partners, customs, e-commerce integrators, and analytics providers.
  • Legal or regulatory authorities, when required.
  • Platforms when explicitly consented (e.g., marketing partners).
  • Your data is never sold to third parties.
  1. Data Retention
  • Comments: Indefinitely retained for moderation and threading.
  • User Accounts: Stored until deletion; users can update or delete (except username).
  • Logistics Records: Retained as required by UAE laws and business needs.
  • Deleted securely or anonymised when no longer necessary.
  1. Data Subject Rights

Users may:

  • Access, correct, or delete personal data.
  • Object or restrict processing.
  • Withdraw consent or opt out of marketing.
  • Request data portability.
  1. Data Security
  • Encryption in transit and at rest.
  • Access controls, audit logs, intrusion detection.
  • Regular vulnerability testing and staff training.
  1. Cross-Border Transfers

When data is processed outside the UAE, we ensure PDPL-compliant safeguards (e.g., contracts, data protection frameworks) are in place.

  1. Children’s Privacy

We do not knowingly collect data from individuals under 16. Identified data will be deleted.

  1. Policy Updates

Policy updates are posted with a new “Last Updated” date. Major changes may be communicated directly to users.

  1. Contact Information

Email: [email protected]

Phone: +971 566041104‬

Address: Office 53, National Insurance Building- Port Saeed- Deira, Dubai